General Questions
We help you order items online if you don’t have a credit card. Simply send us the link to what you want, and we’ll handle the rest—from purchasing to delivering your items to you.
We help you order items online if you don’t have a credit card. Simply send us the link to what you want, and we’ll handle the rest—from purchasing to delivering your items to you.
Yes, we provide a fixed rate of $50 TTD for orders under $500 TTD when purchasing from your favorite websites. This rate is the most competitive compared to our competitors. Please note that freight and customs duties are not included in this rate.
How It Works
It’s easy!
- Send us the link to the item you want.
- We’ll provide you with a quotation, including all fees.
- Make your payment locally, and we’ll handle the order.
Most websites are supported, but let us know if you have a specific one in mind. We’ll confirm if we can process it.
Delivery time depends on the website, shipping method, and customs clearance. On average, items take 2-4 weeks to arrive. Express shipping may be faster.
Payments
You can pay locally via bank transfer, local payment apps, CASH or other convenient methods. We’ll provide instructions when you place your order.
Yes, we require full payment before placing your order to cover the item, shipping, and associated costs.
No surprises! Your quotation includes the item price, shipping, estimated customs duties (if applicable), and our service fee. Everything is transparent.
Shipping
Shipping costs depend on the retailer’s rates and the item’s size/weight. We include this in your quotation.
Yes, we’ll provide you with tracking details once your order is placed and shipped.
We offer nationwide delivery within Trinidad and Tobago. Let us know your location, and we’ll confirm delivery options.
Additional Questions
If your item is unavailable, we’ll notify you immediately, and you can choose a replacement or a refund for that item.
Orders can be canceled only before payment is made. Once payment is received and the order is placed, cancellation isn’t possible.
Yes, we include an estimation of customs duties (if applicable) in your quotation. We handle the paperwork for you.
When you place an order, we provide an estimated cost for customs duties in your quotation. This estimate is based on the information available at the time. Once your item arrives and clears customs, we’ll confirm the exact amount and provide you with the final bill. If there’s a difference, we’ll let you know so you can settle the remaining balance or receive a refund for any overpayment.
You can reach us via WhatsApp at 868-327-9566, email at service@shabreya.com, or Instagram at @shabreyabeauty. We’re happy to assist!