[vc_row et_full_width=”true” et_row_padding=”true” parallax=”content-moving” css=”.vc_custom_1568438338003{margin-bottom: 100px !important;padding-top: 170px !important;padding-bottom: 170px !important;background: #c37d49 url(https://goyacdn.everthemes.com/demo-fashion/wp-content/uploads/sites/3/2019/05/black_dress.jpg?id=1983);background-position:center;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column et_column_color=”et-light-column”][vc_row_inner][vc_column_inner offset=”vc_col-lg-4 vc_col-md-6″][vc_column_text css=”.vc_custom_1733162408577{margin-top: 20px !important;}”]

ONLINE ORDERS FAQ’s

Most frequently asked questions

[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=”.vc_custom_1555531966068{padding-bottom: 80px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][vc_column_text css=””]

General Questions

[/vc_column_text][vc_empty_space][/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”What is this service about?” tab_id=”1522322738673-aea3abb5-b800fe1b-0bf9db0a-1e1a”][vc_column_text css=””]We help you order items online if you don’t have a credit card. Simply send us the link to what you want, and we’ll handle the rest—from purchasing to delivering your items to you.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What kinds of items can I order?” tab_id=”1522322738697-88e8c59b-62ccfe1b-0bf9db0a-1e1a”][vc_column_text css=””]We help you order items online if you don’t have a credit card. Simply send us the link to what you want, and we’ll handle the rest—from purchasing to delivering your items to you.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do we offer a fixed rate?” tab_id=”1522322884722-77aa01b6-d3ecfe1b-0bf9db0a-1e1a”][vc_column_text css=””]Yes, we provide a fixed rate of $50 TTD for orders under $500 TTD when purchasing from your favorite websites. This rate is the most competitive compared to our competitors. Please note that freight and customs duties are not included in this rate.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row css=”.vc_custom_1555531966068{padding-bottom: 80px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][vc_column_text css=””]

How It Works

It’s easy!

Send us the link to the item you want.
We’ll provide you with a quotation, including all fees.
Make your payment locally, and we’ll handle the order.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I order from any website?” tab_id=”1733162666271-4888d40b-7cce”][vc_column_text css=””]Most websites are supported, but let us know if you have a specific one in mind. We’ll confirm if we can process it.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long will it take to receive my order?” tab_id=”1733162666290-3e1eaf25-aa4e”][vc_column_text css=””]Delivery time depends on the website, shipping method, and customs clearance. On average, items take 2-4 weeks to arrive. Express shipping may be faster.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row css=”.vc_custom_1555531966068{padding-bottom: 80px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][vc_column_text]

Payments

[/vc_column_text][vc_empty_space][/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”How do I pay for my order?” tab_id=”1555532166627-d18a27a7-6515db0a-1e1a”][vc_column_text css=””]You can pay locally via bank transfer, local payment apps, CASH or other convenient methods. We’ll provide instructions when you place your order.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do I need to pay the full amount upfront?” tab_id=”1555532166698-b9e07fe9-85b4db0a-1e1a”][vc_column_text css=””]Yes, we require full payment before placing your order to cover the item, shipping, and associated costs.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Are there any hidden fees?” tab_id=”1555532166782-e41f6de6-d637db0a-1e1a”][vc_column_text css=””]No surprises! Your quotation includes the item price, shipping, estimated customs duties (if applicable), and our service fee. Everything is transparent.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row css=”.vc_custom_1555531966068{padding-bottom: 80px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][vc_column_text css=””]

Shipping

[/vc_column_text][vc_empty_space][/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”How is shipping calculated?” tab_id=”1554865954832-7b4f4f32-3205db0a-1e1a”][vc_column_text css=””]Shipping costs depend on the retailer’s rates and the item’s size/weight. We include this in your quotation.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I track my order?” tab_id=”1554865954888-c3d499b3-2d6edb0a-1e1a”][vc_column_text css=””]Yes, we’ll provide you with tracking details once your order is placed and shipped.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you deliver to my area?” tab_id=”1554865954966-a58332cc-34e7db0a-1e1a”][vc_column_text css=””]We offer nationwide delivery within Trinidad and Tobago. Let us know your location, and we’ll confirm delivery options.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row css=”.vc_custom_1555531966068{padding-bottom: 80px !important;}”][vc_column offset=”vc_col-lg-offset-1 vc_col-lg-3″][vc_column_text css=””]

Additional Questions

[/vc_column_text][vc_empty_space][/vc_column][vc_column offset=”vc_col-lg-6″][vc_tta_accordion active_section=”1″ style=”style2″][vc_tta_section title=”What happens if my item is out of stock?” tab_id=”1733163075259-4bbc53bc-8ab6″][vc_column_text css=””]If your item is unavailable, we’ll notify you immediately, and you can choose a replacement or a refund for that item.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I cancel my order?” tab_id=”1733163075283-bb770943-4bae”][vc_column_text css=””]Orders can be canceled only before payment is made. Once payment is received and the order is placed, cancellation isn’t possible.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you handle customs and duties?” tab_id=”1733163075305-67dd5902-86e3″][vc_column_text css=””]Yes, we include an estimation of customs duties (if applicable) in your quotation. We handle the paperwork for you.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do you handle customs duties?” tab_id=”1733163168592-75a62e9e-6ded”][vc_column_text css=””]When you place an order, we provide an estimated cost for customs duties in your quotation. This estimate is based on the information available at the time. Once your item arrives and clears customs, we’ll confirm the exact amount and provide you with the final bill. If there’s a difference, we’ll let you know so you can settle the remaining balance or receive a refund for any overpayment.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I contact you for help?” tab_id=”1733163285577-db964599-e4d6″][vc_column_text css=””]You can reach us via WhatsApp at 868-327-9566, email at service@shabreya.com, or Instagram at @shabreyabeauty. We’re happy to assist![/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row][vc_row et_full_width=”true” et_row_padding=”true” css=”.vc_custom_1555531824163{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #f8f8f8 !important;}”][vc_column][vc_row_inner content_placement=”middle”][vc_column_inner offset=”vc_col-lg-offset-1 vc_col-lg-6″][vc_column_text el_class=”postline-large accent-color fancy-title”]

Contact

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Still have questions?

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